How to Use My Inbox

Streamlined communications is paramount to an efficient recruiting process.  JazzHR understands that customers need to be able to easily collaborate with hiring team members and quickly respond to multiple candidates so you can quickly capture the A-players for a given job. My Inbox will display any @mentions from fellow Jazz users as well as new emails from prospective candidates.

Click an item in My Inbox to open it.  The message will be displayed in a new window.  Within the window, you can read the full message, dismiss the item as read or respond inline.

Frequently Asked Questions


Do I have to read and respond to communications from My Inbox?

No, My Inbox unifies communications in one central location.  You can reply to an email from My Inbox, your personal email client, or from the Emails tab on a candidate's profile and the email will automatically be removed from My Inbox.

How long do unread items stay in My Inbox?

Unread items will remain in My Inbox for 30 days.



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